Our drivers deliver island-wide and are given the autonomy to plan the most efficient delivery route based to fulfil all deliveries within the delivery window. As such, we are not able to provide an estimated delivery time for orders.
Kindly remain contactable at all times as drivers may be required to contact you in cases of delivery difficulties (ie. Intercom not working, incorrect address provided, no one answering the door)
For orders delivered to another recipient, kindly inform them of the delivery and advise them to remain contactable for smooth delivery.
Delivery schedule: MONDAY, WEDNESDAY & FRIDAY 12PM-6PM
Same day delivery: Contact us at 93794648
Delivery Lapses
Drivers are doing back-to-back deliveries and are responsible for completing all deliveries within the given delivery window. To prevent delivery delays, a grace period of up to 10 minutes is allocated for each order in the event that the driver is unable to fulfil the delivery due to delivery difficulties. The driver will wait and contact you during the 10-minute period.
After 10 minutes of no response, the delivery will be considered to have failed and the driver will proceed with the rest of the deliveries. Kindly note that the driver will not return for a 2nd delivery on the same day.
To reschedule the 2nd delivery, a fresh batch of cookies will be prepared and charged at 50% of its cost and a $5 delivery fee for delivery.